01
It answers on your number
When there is nothing to answer with, it takes a message: transcribed, flagged low, medium or high urgency, waiting for your acknowledgement.
It leaves a full recordTALON — AI receptionist
Your AI front desk.Across every channel.
Talon answers calls, reads email and messages, chats with customers, uses your business knowledge, takes approved actions and hands you the decisions that need a person.
PhoneEmailWhatsAppWeb chat
Your Talon agent Your rules
An answer. A task. A ticket. A booking.
Drafts from email, messaging and chat wait in a single view with the AI’s intent, confidence and reason. Approve, edit and approve, or reject — atomically.
Every conversation. One connected workspace.
PhoneEmailWhatsAppWeb chatTickets, when a reply is not enough
The work keeps coming. Even when you’re busy.
A ringing phone. An unread email. A message, ticket or task waiting. Give every request a clear next step.
02
It reads your inbox
Connect the mailbox you already use — OAuth or IMAP. TALON skips spam and auto-replies, spots booking intent and drafts answers with real slots already in them.
A chat widget on your site
03
Tickets, when a reply is not enough
A helpdesk underneath: kanban, canned responses, SLA timers with escalation, satisfaction surveys and ticket analytics.
One approvals queueOne AI secretary. Every channel. Every next step.
01 /
It answers on your number
A real number, activated from the console. TALON answers, says it is an assistant, and speaks the caller’s language among the five it knows.
PhoneLive
It takes the message when it should
02 /
It reads your inbox
Connect the mailbox you already use — OAuth or IMAP. TALON skips spam and auto-replies, spots booking intent and drafts answers with real slots already in them.
EmailWhatsAppWeb chat
Customer
Good morning, is there room for four on Saturday evening? Around half past eight.
TALON’s draft
Good morning! Saturday evening there is a table for four at these times. Which one shall I hold for you?
It waits for your approval03 /
It answers from your own articles
Every channel draws on the knowledge base you write. What it quotes is the summary you give each article — your words, not its guesses.
It answers from your own articles
01
Opening hours, services, bookings
02
Price list and quotes
03
A chat widget on your site
Tickets, when a reply is not enoughOne approvals queue
04 /
The autonomy matrix
Eight action types, three levels of stakes, three verdicts. The stakes are re-assessed server-side, not taken on the model’s word.
The autonomy matrix
Autonomousapprovalforbidden
More than one agentOne approvals queueA cap on the AI bill
The telephone, SMS reminders, the lead pipeline and sequences depend on the plan. Everything else is in every plan.
The whole picture. Without the busywork.
TALON acts while you cannot answer. The console shows you all of it — while it happens, and after.
Overview
Every conversation, in view.
Phone
Alex MorganCould I book a table for four on October 3?
EmailNeeds your approval
A birthday dinnerSam TaylorTalonYour rules
Latest conversationConfirmed
A table for four. Already booked.
Talon checked availability, collected the guest’s details and created the booking.
DateOctober 3
Time8:30 PM
Read the conversation
Alex MorganCould I book a table for four on October 3?
TalonOf course. Your table is confirmed for 8:30 PM.
- Calls handled
- 24
- Bookings confirmed
- 8
- Awaiting review
- 2
Upcoming bookings
- Alex Morgan4 guestsConfirmed
- Sam Taylor2 guestsConfirmed
Live, then on the record
A call in progress is announced on every page, timer running. When it ends, the summary, the transcript and the collected data are attached to the call itself.
Scored on your criteria
Booking made, message taken, question answered: each call is evaluated against explicit criteria, and the verdict sits next to the transcript, not in a report somewhere else.
A number becomes a person
Names resolve from your bookings and leads — on the calls list, on the voicemail list and on the call itself.
Your business. Your way of working.
Connect your channels, define the boundaries and follow every conversation.
01Make it yours
Connect your number and mailbox. Give your agent its name, knowledge and working hours.
02Set the boundaries
Choose which actions run on their own, which need approval and which are forbidden. Set an AI spending cap.
03Stay in the loop
Review calls, approve replies and follow bookings from one console.
FROM REQUEST TO ACTION
A customer gets in touch
Your Talon agent
Your rules
An answer. A task. A ticket. A booking.
You decide what it may do.
An assistant that can send emails and book tables needs rules, not trust. TALON’s are explicit, per action, and enforced on the server.
Approvals
You have the final say.
Email
A birthday dinner
Alex Morgan
Hello! We’d like to celebrate a birthday with a group of twelve. Could you help us arrange it?
Why this needs a review
Group requests need your approval. Talon prepares the reply and leaves the decision to you.
Talon’s draft
Try it here. These actions only change the preview.
Autonomous, approval, forbidden
Per action type and level of stakes. A low-stakes email reply can go out alone while a high-stakes one waits; a refund can be forbidden outright.
One queue for what waits
Each draft comes with the AI’s intent, confidence and reason. Approve and send, edit first, or reject — from one screen.
A budget with two thresholds
Set the monthly cap. At the warning threshold autonomous sends start queuing; at the cap they stop. Spend is tracked per agent.
A few things you might be wondering.
Talk to the teamWhat can Talon do for my business?
Talon answers calls, reads email and messages, replies on written channels, opens and tracks tickets, uses your knowledge base and carries out the actions you allow. You set what it can do alone and what needs approval.
Do I stay in control of what it sends?
Yes. You choose which actions are autonomous, need approval or are forbidden. Replies waiting for approval appear in one queue, where you can edit, approve or reject them.
Can I use my own branding?
Yes. Your public booking page and chat widget can use your logo, colour and assistant name. Replies use the mailbox you connect.
How do I control AI spending?
Set a monthly budget for the workspace and individual agents. A warning threshold queues autonomous sends for review; at the cap they stop.
Are all channels included in every plan?
Phone, SMS reminders, lead pipelines and sequences depend on the plan. Talk to the team to choose the setup that fits your business.
LET’S GET TO WORK
More time for your business. Talon keeps every conversation moving.
Tell us how your business works. We’ll help you find the right starting point.