Required for the site to work (login, preferences, security). Always on.
Cookie Policy
TABLE OF CONTENTS
We do not use advertising networks or social media tracking pixels, and the analytics we run ourselves is EU-hosted and privacy-preserving. One caveat we would rather state than let you find: the delivery network in front of this site injects its own measurement script into every page it serves — before any choice you make in the cookie banner, and outside our control. You can review and change your cookie preferences at any time.
What Are Cookies
In addition to cookies, we may also use similar technologies such as web storage (localStorage and sessionStorage), pixel tags, and device fingerprinting for the same purposes described in this policy. This policy covers all such technologies collectively referred to as "cookies".
Under EU law — specifically the ePrivacy Directive (2002/58/EC as amended by 2009/136/EC) implemented in Italy by D.lgs. 69/2012 and the Garante's guidelines — we are required to obtain your consent before placing non-essential cookies on your device.
Categories of Cookies We Use
These cookies are necessary for our websites and services to function. They cannot be disabled without breaking core functionality. They do not require consent under the ePrivacy Directive because they are strictly necessary for a service you have explicitly requested.
Examples include: session authentication tokens, CSRF protection tokens, load balancer routing, and user preference cookies (e.g., theme and language settings).
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our websites by collecting information in aggregate form. They allow us to identify which pages are most visited, measure conversion rates, and detect performance issues. All analytics data is anonymised before storage and is not shared with third-party advertising networks.
These cookies are loaded only after you grant consent via the cookie banner. Until you accept analytics cookies, the analytics we run ourselves collects nothing and the
_alt_analytics and _alt_session cookies listed below are not set on your device.The analytics we run ourselves is privacy-preserving and EU-hosted, and we do not use Google Analytics.
One measurement that is not ours. We would rather state this than let you find it with your developer tools open: the delivery network in front of our websites injects its own measurement script into every HTML page it serves. It loads before any choice you make in the cookie banner and independently of it, it sets no cookies on your device, and it is not governed from here. It is not part of the analytics described above; the provider is listed as a sub-processor in our Privacy Policy.
Functional Cookies
These cookies enhance functionality and personalisation. They may be set by us or by third-party providers whose services appear on our pages. Examples: saved form inputs, chat widget preferences, and demo booking state.
Marketing and Targeting Cookies
These cookies track your activity across websites to build a profile of your interests and show you relevant advertisements elsewhere. We do not currently use marketing cookies on our primary marketing site. If this changes, we will request your explicit consent before setting them.
Cookie Reference Table
This table is reviewed and updated with every product release cycle. Last reviewed: 2026-04-03.
Third-Party Cookies
Payment processing: When you access our billing or checkout pages, Stripe (our payment processor) may set cookies to prevent fraud and ensure payment security. These are essential cookies for the payment transaction. Stripe is GDPR-compliant and processes data in accordance with Standard Contractual Clauses.
Embedded media: Where we embed video or presentation content, the embedding platform may set cookies. We use privacy-friendly embed options where available (e.g., nocookie domains).
We do not permit third-party advertising networks or social media trackers to set cookies on our websites.
Your Consent and How to Manage It
cookie_consent cookie and respected throughout your browsing session and future visits.Withdrawing consent: You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer. Withdrawing consent will not affect the lawfulness of any processing already carried out.
Browser controls: Most browsers allow you to control cookies through their settings. You can typically:
— View cookies stored by any website
— Delete individual or all cookies
— Block cookies from all or specific websites
— Set your browser to alert you before a cookie is stored
Note that blocking essential cookies will impair the functionality of our services. Links to cookie settings for common browsers:
Chrome · Firefox · Safari · Edge
Do Not Track
Updates to This Policy
Contact Us
Email: [email protected]
Controller: Altovar S.r.l. (P.IVA IT03086750993), Italy (EU)
You may also lodge a complaint with the Italian supervisory authority, Garante per la protezione dei dati personali, at garanteprivacy.it.