Monitor, manage, and automate your client infrastructure from a single EU-hosted dashboard. Cloud RMM for European MSPs who refuse to put American hands on their data.
Real-time health monitoring for servers, workstations, and network devices. Configurable thresholds for CPU, memory, disk, and custom metrics. Alerts via email, SMS, or Echo messaging.
Automated Windows and Linux patch deployment with approval workflows. Schedule maintenance windows, test patches in canary groups, and maintain a full patch audit trail.
Execute PowerShell, Bash, and Python scripts remotely across your client estate. Package scripts into deployment jobs with scheduling and rollback capabilities.
Automatic discovery and cataloguing of hardware, software, and network assets. Software licence tracking, hardware warranty alerts, and CMDB export for ITIL-aligned teams.
Client-facing and internal dashboards showing infrastructure health over time. SLA reporting, trend analysis, and anomaly detection for proactive support.
Full client isolation. Each client is a separate tenant with their own data boundary, alert policies, and access controls. Your team manages all clients from one view.
Some client environments have BYOD policies, unmanaged network equipment, or IoT devices that don't accept software agents. NODE is a small hardware device you install once on the client's network. It monitors everything passively — no agent required on individual devices.
NODE is a small physical device installed at the client site. It monitors the local network without requiring cloud agent installation on every endpoint.
Passive network monitoring: device discovery, traffic analysis, DNS queries, and DHCP events. Detects new devices, rogue access points, and unusual traffic patterns.
All telemetry is encrypted with AES-256 before leaving the client site. Data flows to PULSE cloud over a dedicated encrypted tunnel.
NODE runs local anomaly detection algorithms. Suspicious activity triggers instant alerts to the PULSE console without waiting for cloud-side analysis.
NODE continues monitoring and buffering events if the internet link is down. When connectivity resumes, the event backlog is synchronized to PULSE.
Once provisioned, NODE operates independently of cloud connectivity for local monitoring. Only the uplink to PULSE requires internet access.
ConnectWise, Datto, Kaseya — the dominant RMM tools are all US companies. Their SaaS platforms process detailed telemetry about your clients' internal networks, server health, installed software, and user activity in US-based data centres. That is a GDPR and NIS2 risk that many European MSPs are only just beginning to understand.
PULSE is engineered in Europe, hosted in EU data centres, and designed for European data sovereignty requirements. Your client data stays within the EU legal framework.
All client telemetry processed in EU. Data processing agreements for MSP-client relationships included.
PULSE provides the monitoring, logging, and incident detection capabilities mandated by NIS2 for essential entities.
Asset inventory, vulnerability management, and patch audit trail support ISO 27001 implementation for your clients.
Endpoint EDR alerts surface in PULSE. Investigate security incidents alongside infrastructure health from one console.
Manage client backup jobs and verify backup integrity from the PULSE dashboard. Backup failure alerts integrated with monitoring.
Convert PULSE alerts to helpdesk tickets automatically. Track SLA performance across all client incidents in one place.
Launch remote desktop sessions to client endpoints directly from PULSE alert context. No separate tool switching required.
EU-hosted RMM. NODE hardware probes. Full GDPR compliance. Built for the European MSP that takes data sovereignty seriously.
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