Give your MSP clients a branded self-service hub for tickets, documents, and invoices. White-label by default. Auris SSO integration. 100% EU-hosted.
A branded, client-specific dashboard showing ticket status, recent documents, invoice history, and support SLA at a glance. No access to your internal MSP tooling — just their data.
Clients raise support requests directly through the portal. Tickets route to your helpdesk automatically with full context: device info, contract tier, and prior ticket history attached.
Share invoices, reports, contracts, and technical documentation with individual clients. Granular read/view permissions. Full access audit trail for compliance.
Clients view and download their invoices online. Integration with Altovar Platform billing. Payment status, outstanding balances, and historical records — always current.
Clients authenticate via Auris IAM — your identity provider, not a separate portal credential. Federated SSO means one less password, one less support ticket, and full access governance.
Every element of the portal — logo, brand colours, domain, and email templates — is white-labelled to your MSP brand. Your clients see your company, not Altovar.
White-label client portal with ticket submission, document access, and invoice viewing. Auris SSO integration. Zero exposure to your internal tooling.