Every call, on the record.
TALON acts while you cannot answer. The console shows you all of it — while it happens, and after.
- Live, then on the record
- A call in progress is announced on every page, timer running. When it ends, the summary, the transcript and the collected data are attached to the call itself.
- Scored on your criteria
- Booking made, message taken, question answered: each call is evaluated against explicit criteria, and the verdict sits next to the transcript, not in a report somewhere else.
- A number becomes a person
- Names resolve from your bookings and leads — on the calls list, on the voicemail list and on the call itself.